Welcome to Velvich! These Terms and Conditions govern your use of our website, VelVich. By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Website.

1. GENERAL TERMS

• Velvich is an e-commerce platform that sells clothing and accessories.
• By using this Website, you affirm that you are at least 18 years old or are accessing the Website under the supervision of a legal guardian.
• We reserve the right to update, modify, or terminate these Terms at any time without prior notice.

2. ACCOUNT REGISTRATION

• You may be required to create an account to make a purchase.
• You are responsible for maintaining the confidentiality of your account credentials.
• Velvich is not responsible for unauthorized access to your account.

3. PRODUCTS AND PRICING

• All products listed on our Website are subject to availability.
• Prices are subject to change without prior notice.
• We reserve the right to refuse or cancel any orders due to pricing errors or stock unavailability.

4. ORDERING AND PAYMENT

• By placing an order, you agree to provide accurate billing and shipping information.
• We accept various payment methods, including credit/debit cards, UPI, and other secure payment gateways.
• Orders are not confirmed until payment is received.

5. SHIPPING AND DELIVERY

• Estimated delivery times are mentioned on the product pages.
• Delays may occur due to unforeseen circumstances.
• Shipping charges, if applicable, will be displayed at checkout.

6. RETURNS, REFUNDS, AND EXCHANGES

• You may return or exchange products within 7 days of delivery, subject to our Return Policy.
• Items must be unused, unwashed, and in original packaging.
• Refunds will be processed to the original payment method within 3-4 business days.

7. INTELLECTUAL PROPERTY RIGHTS

• All content on this Website, including images, logos, and text, is the property of Velvich and protected under applicable copyright and trademark laws.
• You may not copy, reproduce, or use any content without our written permission.

8. USER CONDUCT

• You agree not to use the Website for unlawful purposes.
• You shall not engage in fraudulent activities, distribute harmful content, or attempt unauthorized access to the Website.

9. LIMITATION OF LIABILITY

• Velvich shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Website.
• We do not guarantee uninterrupted access to the Website.

10. TERMINATION

• We reserve the right to terminate or suspend access to your account if you violate these Terms.

11. GOVERNING LAW

• These Terms and Conditions are governed by the laws of India.
• Any disputes arising from these Terms shall be resolved in the courts of India.

By using Velvich, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.